Podcast # 34: What is Good Management?

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From Business Rhythm with Frank & Jamie – “Let’s talk about operational management. A critical aspect of operational management is matching supply with market demand. If you have too much capacity, you have very expensive idle resources that will weigh in to the profits you generate from a few clients. It is often tempting to build so much capacity in a false hope that the company can generate demand very quickly. In reality, it is more difficult to grow a business in a short period of time than it is to add capacity. Needless to say, the traditional aspects of operational management such as ensuring quality of products and services and keeping the motivations and productivity of people are equally important in managing a business.”

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